Innovative Logistics Platform Streamlining Vehicle and Delivery Management

Solution

Business analysis:

Stakeholders and potential end users of the customer were thoroughly interviewed by our team of business analysts and logistics specialists. To develop a thorough set of functional and non-functional criteria, we examined current logistical workflows, legal requirements, and performance standards.

Software development approach and testing:

Our microservices architecture was chosen in order to guarantee flexibility and scalability. Two-week sprints of the Agile technique were used in the development process. Continuous integration and deployment (CI/CD) is supported by a strong DevOps pipeline that we put in place.

Key features implemented:

• User and Customer Management

  • Implemented Role-Based Access Control (RBAC)

  • Developed a customizable customer portal

• Product and Catalog Management

  • Created a flexible product catalog system

  • Implemented inventory tracking and management

• Booking and Delivery Management

  • Developed an efficient booking system handling millions of requests

  • Implemented real-time delivery tracking and updates

• Vehicle Management

  • Created a comprehensive vehicle database and tracking system

  • Implemented route optimization algorithms

• Calendar and Event Management

  • Developed a customizable calendar system for scheduling

  • Implemented event-based notifications and alerts

• Settings and Configuration

  • Created a flexible settings module for system-wide and user-specific configurations

  • Implemented multi-language and multi-currency support

DevOps Implementation

• Infrastructure as Code (IaC)

  • Used Terraform to provision and manage AWS resources

  • Implemented AWS EKS (Elastic Kubernetes Service) for container orchestration

• Continuous Integration and Deployment

  • Set up GitLab CI/CD for automated build, test, and deployment processes

  • Utilized AWS CodePipeline for streamlined deployments

• Monitoring and Logging

  • Implemented ELK stack (Elasticsearch, Logstash, Kibana) for centralized logging

  • Used Prometheus and Grafana for real-time monitoring and alerting

• Security

  • Implemented AWS WAF (Web Application Firewall) for enhanced security

  • Utilized AWS KMS (Key Management Service) for encryption key management

• High Availability and Disaster Recovery

  • Designed multi-region deployment for failover and disaster recovery

  • Implemented auto-scaling groups for handling traffic spikes

• Performance Optimization

  • Utilized Amazon CloudFront for content delivery and caching

  • Implemented database query optimization and caching strategies

Support

We set up a round-the-clock support staff with three escalation levels. The group created a knowledge base and managed tickets using Zendesk. To continuously develop the platform, user feedback sessions and performance reviews were held on a regular basis.