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About UsAbout Us
More than just creating beautiful designs and unique platforms, we aspire to innovate technological solutions that transform industries.
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Trusted By
Accredited By
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4.9
Got 4.9 Stars by Recognized as "Top Custom Software Development" by Clutch.
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Got "Top Rated" Badge with 100% of Job Success on Upwork.
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5.0
Got 5.0 Stars as "Top Custom Software Development" by GoodFirms.
AI Chatbot Development Company
We welcome opportunities to work alongside different teams over projects of
any complexity. By working together, we will develop new systems, solutions, and products to separate
you from your competition.
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Chatbot Design and DevelopmentWith a team experienced in chatbot design and development, we will reshape how you interact with customers and manage your operations innovatively.
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AI Chatbot IntegrationIf you already have a software product where an AI chatbot is missing, we can help you. Our wide tech stack helps ease such AI chatbot integrations.
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Intent-based NLP Engine ChatbotsAI chatbots outperform rule-based chatbots when it comes to learning contexts and performing based on the intent behind users’ words by leveraging NLP.
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Sentiment Analysis SolutionsLeverage our knack for sentiment analysis to create a satisfying user experience where AI chatbots treat users in the most profound way.
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Enterprise Chatbot SolutionsAllow us to enable you to simplify your workforce and operational processes by integrating chatbots into CRMs, ERPs, EHRs, or any such platforms.
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AI Chatbot Consultancy:Leverage our expertise as consulting services to be able to implement your AI chatbot aspirations in your digital tools and SaaS products.
Our Approach to developing AI Chatbot Development Company
Take a look at examples of our work and learn how our clients from
different industries have benefited from our services.
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Consulting AI chatbot requirements
Chatbots can wear different hats, such as GPT-based chatbots, social media chatbots, or transactional chatbots. Each of them have their own complexity and functionality. Our AI chatbot developers will handhold you to identify your exact needs. -
Conversational chatbot design
Our experience with UI design will complement the AI chatbot solution that you are building. We will focus on each and every aspect of conversational UI to ensure that your chatbots can have the most engaging conversations. -
Chatbot development & integration
With NLP, we take our time to develop your AI chatbots to recognise intents, identify sentiments, and provide contextually correct output to any queries. We will ensure perfect AI chatbot integration to your existing systems. -
Deployment, testing & fine-tuning
Building an AI chatbot is not as straightforward as traditional software development. We understand the importance of user acceptance testing to ensure that AI chatbots are perfectly aligned to deliver on their expectations.
Why Citrusbug Technolabs?
01
Multilingual AI chatbot
At Citrusbug Technolabs, we have worked with clients from American, European, Scandinavian, African, and Middle-eastern countries. As such, we are fluent in the development of multilingual AI chatbots
02
LLM-powered chatbots
We have a strong grip on LLM-based AI/ML chatbot development, where we deal with a vast number of databases to process and come up with the most suitable responses to user queries.
03
Conversational flow solutions
Our AI chatbot developers have worked immensely on our internal & external projects to be fluent with different conversational solutions like Dialogflow, Rasa, IBM Watson, and other such Natural Language Understanding tools.
04
End application development
We are not just limited to chatbot-specific developments; we can also help build end applications and integrate AI chatbots into your existing platforms. We ensure that AI chatbots complement perfectly with your workflows.
05
Hire AI chatbot developer
After a decade in software engineering, we understand that our USP lies in exclusive engineering experts in their domains. We have a team of software development engineers who are specifically trained and seasoned for chatbot development.
06
Emotional Intelligence
With NLU and NLP, we ensure that the AI chatbots on your platforms will perfectly reply to your user's queries without overlooking their sentiments or emotional observations. We will not compromise your brand identity.
Technologies We have Expertise In
ML Frameworks
- TensorFlow
- PyTorch
- Scikit-learn
- Keras
- MXNet
Data Processing
- Pandas
- Numpy
- Apache
- Spark
Model Deployment
- AWS SageMaker
- Google Cloud AI Platform
- Azure Machine Learning
Automated ML
- Google Auto ML
- Azure Auto ML
NLP
- Natural Language Toolkit
- spaCy
- BERT
- GPT
- OpenAI Module Fine Tuning
Our Clients
The Project Development for Youth Fitness Company
- Development
- $50,000 to $199,999
- Sep. 2017 - Ongoing
THE REVIEW “They understand that the goal is always to have a product that I am happy with in the end.”
AUG 10, 2020
Project summary:
Citrusbug Technolabs provides web and mobile app development for a children’s sports class provider. Their team works in Laravel to create all designs and code for the app’s coach and class management features.
Feedback summary:
The development work produced by Citrusbug Technolabs has been well received by the client’s third-party customers and is continuing to be upgraded by the developers. Their team is creative, knowledgeable, and flexible to any changes in the goals or specifications that come up throughout the work.
THE REVIEWER CEO, Lionheart Fitness Kids Inc. 
John Skoryna
- Health, Wellness & Fitness
- 1-10 Employees
- Marina Del Rey, California
- Phone Interview
- Verified
The Project Mobile & Web Dev for Security System SaaS Solution
- Web Development, Mobile App Development
- $50,000 to $199,999
- Jan. 2017 - Ongoing
THE REVIEW "They have been the best team I have worked with so far."
AUG 10, 2020
Project summary:
Citrusbug Technolabs provides SaaS-based web and mobile app development for a cybersecurity product. The solution offers users a seamless experience, making additional features accessible on the go.
Feedback summary:
By outsourcing the work to Citrusbug Technolabs, the company saved 30% more on development costs while maintaining quality. This translates to improved profits. Citrusbug Technolabs is a communicative, reliable team that's ready to tackle any urgent situation.
THE REVIEWER CTO, Simple Help Pty Ltd 
Pascal Hartmann
- Health, Wellness & Fitness
- 1-10 Employees
- Marina Del Rey, California
- Phone Interview
- Verified
The Project Web Design & API Integration for Discount Ticket Seller
- Web Development
- $10,000 to $49,999
- Feb. 2019 - Jan. 2020
THE REVIEW "They communicated with ease and picked up on targets of the job quickly."
JUL 08, 2020
Project summary:
Citrusbug Technolabs designed a new website with API integration. They developed a backend plan and made suggestions on how to build a frontend.
Feedback summary:
Citrusbug Technolabs received a lot of positive feedback on their work and it has contributed to an increase in conversions. The project management was streamlined to one team member and they were always available.
THE REVIEWER CEO, Discount Theatre Ticket Seller 
Will Howard
- Hospitality & Leisure
- 11-50 Employees
- London, England
- Phone Interview
- Verified
The Project Native Mobile App Dev for Local Business Platform Startup
- Mobile App Development
- $10,000 to $49,999
- June 2019 - Ongoing
THE REVIEW “I appreciate them being committed to responding to our problems whenever we call upon them.”
JUL 08, 2020
Project summary:
Citrusbug Technolabs developed a native mobile app, working with an existing backend structure to implement the API and construct the frontend. They continue to maintain this app for their client.
Feedback summary:
The firm’s design skills and ability to meet deadlines impressed the customer, as well as the demonstrated responsiveness outside of normal working hours. The code they wrote was sound and required little debugging. Tracking the project’s progress proved easy due to the use of Asana and Skype.
THE REVIEWER Co-Founder & CEO, Gochiso 
Philip Nguyen
- Internet
- 1-10 Employees
- Osaka, Japan
- Phone Interview
- Verified
The Project Staff Augmentation for Singaporean Development Company
- Mobile App Development
- $10,000 to $49,999
- Dec. 2019 - Ongoing
THE REVIEW "I do believe they are exceptional at where they stand."
JUN 17, 2020
Project summary:
Citrusbug Technolabs took on a mobile app development project for a Singapore-based development house. They were provided with UX designs to execute. Currently, they're finalizing and fine-tuning the product.
Feedback summary:
Citrusbug Technolabs contributed to the successful launch of the product, which has garnered over 10,000 users in just three months. The product has also received support from investors. They consistently followed-up with their progress and delivered at a speedy rate. The team is truly stellar.
THE REVIEWER Director, Techzu Ichicode 
Wayne Neo
- IT Services
- 1-10 Employees
- Singapore
- Phone Interview
- Verified
The Project Engineering Management App Dev for Client of Marketer
- Mobile App Development
- $10,000 to $49,999
- Apr. 2019 - Dec. 2019
THE REVIEW "The project's client is very, very happy, working on the app daily."
JUN 16, 2020
Project summary:
An agency hired Citrusbug Technolabs to build an app from scratch that manages data with interactive text, images, and calculations. The app works offline, is accessible, manages multiple users, and more.
Feedback summary:
The client is very happy with the results dramatically improving their workflow. The team at Citrusbug Technolabs had a solution for everything and went above and beyond to give the best results.
THE REVIEWER CEO, Barnak 
Ari Zack
- Marketing & Advertising
- 1-10 Employees
- israel
- Phone Interview
- Verified
The Project Multiple Web Dev Project for Online Safety Company
- Mobile App Development
- $10,000 to $49,999
- Apr. 2020 - Ongoing
THE REVIEW "The most impressive thing about this company is their desire to make our project as we envisioned it."
JUN 10, 2020
Project summary:
Citrusbug Technolabs is developing two websites with supporting mobile apps for an online safety and validation company. One of the sites is for minors and the other site is for adults.
Feedback summary:
Citrusbug Technolabs' work is nearing completion. The team has a smooth workflow and is talented in terms of accurately bringing the client's vision to reality. They're accommodating and willing to make any changes when requested.
THE REVIEWER CEO, MySafetyNet LLC 
Tom Kopec
- Safety
- 1-10 Employees
- Alexandria, Virginia
- Phone Interview
- Verified
FAQs
AI chatbots are the new and evolved alternative to rule-based chatbots that you might have used previously. These chatbots use AI in order to answer a wide range of user queries in a human-like manner. These chatbots understand the intent of users and their sentiments so as to be able to provide contextually accurate answers with emotional intelligence.
Conversational AI is a branch of artificial intelligence that is tailored to dealing with humans via text or verbal communication. It is personalised and contextual and makes conversations more insightful.
Depending upon the end goal of your AI chatbot integration, you can identify if it is the right time for the integration of AI chatbots. Whether it is for your internal operations or for your customers, you can identify that there is a genuine need to automate and expedite communication.
AI chatbot solutions can be an extension of your platform or business. Whether it is for internal team members or to engage new customers, you can use chatbots in several different ways to benefit your business in terms of profits, sales, productivity, and operational efficiency.
AI chatbot solutions are like a good user experience, and almost any company in any industry can benefit from them. Some of the major industries that can use an AI chatbot include e-commerce, healthcare, banking, travel, education, and customer service. We build 100% custom chatbots so that you own the rights to your AI chatbots.
We offer comprehensive MLOps services, including model deployment, continuous monitoring and maintenance, scalability solutions, and enhanced collaboration tools. Our services also cover automated workflows, seamless integration, security and compliance, and performance optimization to ensure your machine-learning models run efficiently and effectively.